Filling FS Poly Positions for the NSA at Ft. Meade

May 15, 2024

The Client

The Client has been a leading enterprise Content Services Platform (CSP) for federal defense and civilian agencies since 1995 and is headquartered in Rockville, Maryland. They serve hundreds of government, commercial, academic, union, and association clients, and the core of their customer base consists of federal government agencies. Services offered by the Client include digitization and content conversion services, systems integration, and professional support services. The client is a SBA-certified small business on GSA Schedules 36 and 70.

The Client has worked with various federal and Intelligence agencies with contract vehicles such as GSA MAS, NASA SEWP, U.S. Navy, Seaport NxG, NASPO, NIH-CIO-SP3-SB, Center for Disease Control (CDC) G-DaTA, Army Geospatial Center (AGC), GRIDS III, Defense Logistics Agency (DLA), JETS and U.S. Government Publishing Office, Digitization and Metadata Information Services.

The Problem/Opportunity

The Client needed to fill open administrative positions, which included Scanner Operator, Warehouse Specialist, Freedom of Information Act/ Privacy Act (FOIA/PA) Reviewer, Customer Support Advocate Corporate Policy, and Customer Support Advocate for the National Security Agency (NSA) in Fort Meade, MD. The positions had been vacant for over two years. The main challenges faced while recruiting for these positions were:

The positions required entry-level candidates with an active full-scope polygraph clearance.
The positions were very low-budgeted as compared to the prevailing market rates.
The positions were onsite in Fort Meade, MD, and candidates were hesitant to travel to the place of performance.
Interested candidates were looking for remote opportunities.
The positions required candidates to have niche skills, which made them challenging.

The iQuasar Solution

iQuasar’s dedicated team of recruiters, known for their thorough and comprehensive approach, gathered all the client’s requirements and started an extensive search for the relevant candidates. Our recruiters conducted an in-depth analysis and research for the full-scope polygraph-cleared administrator positions and used various licensed job sites, internal databases, and different AI and sourcing tools to find qualified candidates for administrative roles. Upon analyzing the market for these niche administrative requirements, our team learned that the best potential candidates for these roles would be Army retirees and Army reserves. The team also connected to numerous attainable candidates and utilized various referral tactics to contact them. We were able to secure multiple offers and placements for the submitted candidates.

How Our Solution Created Value for the Client

iQuasar’s dedicated team helped the client fill the full-scope polygraph-cleared administrator positions that had been vacant for more than two years, thereby resolving a situation that had caused a significant loss of productivity. The offered candidates were approved and were onboarded with the client in Fort Meade, MD, supporting the NSA. Our team consistently filled various contract positions, helping the client recover lost productivity and expand their business. This success underscores the continued value we deliver to our clients.


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