Cleared Recruitment: Identity Management at the Department of State

Mar 15, 2022

The Client

The Client is one of the leading IT Management Consulting companies in Washington, D.C. The Client provides services internationally to government and commercial entities and has Capability Maturity Model Integration (CMMI) Level 3 certification with excellent performance credentials in six bureaus at the Department of State (DOS).

The Client frequently collaborates with Fortune 500 companies including Deloitte, CGI Federal, Buchanan and Edwards Glo Tech, and ManTech to deliver on government work.

The Problem/Opportunity

The Client was having difficulty filling the position of Okta Engineer, meant to support the Department of State. Okta is an identity and access management software with a small number of trained resources in the marketplace. The position had been open for a couple of years due to a limited pool of Top-Secret cleared candidates with Okta experience.

The Client wanted to fill this position with a faster turnaround time and win against the competitors in the marketplace.

The iQuasar Solution

Our dedicated Recruitment Professionals started searching for qualified candidates using licensed job portals, industry networks, internal candidate databases, and social media search capabilities. Our professionals asked for referrals and looked for candidates throughout the United States willing to relocate. We reached out to the Human Resources at Okta to better understand the position. They recommended looking for candidates from Identity Access Management (IAM) domain with experience in Sailpoint and Microsoft Azure Active Directory. Our team suggested that the Client make minor adjustments to the job description based on these inputs. We submitted quality resumes and scheduled interviews of the candidates with the hiring team at the DOS.

How our solution created value for the Client

iQuasar’s team helped the Client hire for a role that had been vacant for more than two years. The new hire made an immediate impact by working in close collaboration with the Department of State and provided referrals for the Client’s future openings. The cost-effectiveness of the process enabled the Client to sustain and grow the business.

 

Also Read: Proposal Development Process Outsourcing© – Dedicated Resource C

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