iQuasar’s cleared recruitment expertise helped a government contractor fill Cleared Technician Roles that had remained vacant for over six months. These roles—including Helpdesk Technicians, FAB-T Technicians, Cable Technicians, and User Support Specialists—required TS/SCI clearance, DoD 8570 certification, and niche technical skills. Despite relocation challenges and budget constraints, iQuasar delivered six confirmed placements, ensuring the client’s mission success.
The Client
The client is headquartered in Colorado Springs, Colorado, with offices in Reston, Virginia, and Seattle, Washington. They provide cybersecurity, digital modernization, enterprise information technology, intelligence, mission support, and multi-domain operations services to the military, government, and private business sectors. The company has been awarded a range of specialized contract vehicles that enable it to deliver services to meet customers’ unique needs, including Indefinite-Delivery/Indefinite-Quantity (IDIQ) contracts and specialized General Services Administration (GSA) contract vehicles for law enforcement, administrative support, and information technology.
They have successfully developed relationships with Federal Government agencies with Contract Vehicles such as GSA IT Schedule 70, SeaPort-NxG, CIO SP3 (Joint Venture), DLA JETS (Joint Venture), and ITES-3S (Joint Venture).
The Problem/Opportunity
The Client Had An Immediate Need To Fill Multiple Cleared Technician Roles Supporting The Department Of the Army
The client needed to fill various Helpdesk/Technician positions, which include FAB-T Technician, Cable Technician, User Support Specialist, etc, for the Department of the Army. The positions had been vacant for over six months. The main challenges faced while recruiting for these positions were:
- The positions required a Top Secret / Sensitive Compartmented Information (TS/SCI) clearance
- The roles mandated the candidates to have an Active DoD 8570 IAT Level II certification
- The positions had significantly lower budgets compared to the prevailing market rates
- Candidates were hesitant to relocate to the work location for on-site work
- The positions required candidates to have a bachelor’s degree and at least 5-6 years of relevant experience
- These positions required niche certifications, including certification in mechanical and fusion fiber optic splices/connectors, and good working knowledge of EIA 568A/B cabling standards
The iQuasar Solution
iQuasar Deployed A Focused Recruitment Strategy To Overcome The Client’s Challenges And Fill Cleared Technician Roles.
1. Targeted Candidate Search:
iQuasar’s Dedicated Recruitment Team Conducted A Thorough Analysis Of The Client’s Requirements and Launched an Extensive Candidate Search. Recruiters Performed In-Depth Research For Required Experience And Certifications, Leveraging Licensed Job Sites, Internal Databases, AI, And Sourcing Tools To Identify Qualified Candidates For The Vacant Roles.
2. Veteran & Reserve Outreach:
After Analyzing The Market For Specialized Requirements, The Team Determined That Military Veterans And Reserves Would Be The Best-Fit Talent Pool. These Candidates Typically Possessed The Required Years Of Experience, Security Clearances, And Technical Skills Aligned With The Client’s Needs.
Also Read: Cleared Technical Hiring Best Practices for Government Contractors
3. Direct Engagement & Referrals:
Given The Urgent Timeline, Recruiters Reached Out Directly To Military Reserves, Veterans, And Attainable Candidates. The Team Utilized Referral Tactics And Multiple Communication Channels To Expand The Outreach And Build Trust With Candidates.
4. Rapid Shortlisting:
Candidates Were Screened Against Clearance, Certification, And Relocation Requirements. Fully Qualified Candidates Were Presented Promptly, Resulting In Multiple Offers And Successful Placements Within The Client’s Timeline.
This strategic approach enabled iQuasar to quickly deliver Clear and capable talent, restoring the client’s productivity and meeting mission-critical needs.
How Our Solution Created Value for the Client
iQuasar’s dedicated team successfully filled the technician positions that had been vacant for over 6 months, resolving a situation that had caused a significant productivity loss at the performance location. The submitted candidates were approved and successfully onboarded, resulting in 6 confirmed placements.
Our team consistently filled various other positions on different contracts, helping the client expand their business. The Client not only became our trusted customer but also our trusted partner, with iQuasar now handling all their recruitment-related efforts. This ongoing partnership underscores the continued value we deliver to our clients.
