iQuasar follows a three-tier Help Desk service architecture to provide cost-effective and reliable support services:
Help Desk Services
iQuasar’s Help Desk and Managed IT Services enable our customers to focus on their core business operations while we manage their Information Technology needs. We have excellent capabilities in Network Management, User Management, and Hosting and Backup Services. We help our customers manage their computers and servers against viruses and malware threats, keeping software updated with upgrades and patches. We provide Help Desk services at US Patent & Trademark Office (USPTO), Federal Reserve Board, and our commercial clients including Tidal Basin Group.