Help Desk Services

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iQuasar offers 24×7 Help Desk support services to you through email, web, or phone, and on-site deployment of a technician as and when needed. The activities covered by our Help Desk capability include responding to calls, emails, and web-based requests for support, problem-solving for impacted users, deploying an on-site Helpdesk technician, and following ITIL guidelines to address routine incidents.
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Our Process

iQuasar follows a three-tier Help Desk architecture in order to provide cost-effective and reliable support services:

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