Business Process Design / Engineering

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Let Us Design Your Business Processes
From specific business industry processes like in the Telecom industry to generic business process development tools like DOORS, iQuasar’s business analysts and technical managers are adept at designing, documenting, and improving business processes for our clients. Our team develops repositories of business processes at different levels of information granularity. We develop methods and procedures to help large customer teams to deliver and support products and services with utmost consistency.
Customer Engagement Process

iQuasar sets up initial meetings with the client to define the engagement governance model and project management roles. We deploy a set of consultants based on the needs of the project. They employ a multi-pronged strategy to improve productivity, efficiency, and cost-effectiveness of your business:

  • Evaluate organizational structures and resource roles
  • Document the current state “as-is” processes
  • Conduct extensive interviews and brainstorming sessions with end-users to identify gaps in existing processes and how to evolve them to a “to be” state
  • Identify all the tools and technology touch points used for the automation of certain functions
  • Redesign the core service delivery and assurance processes and document the “to be” processes
  • Evolve the “to be” processes from their “as is” states
Project Examples
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